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The following TERMS AND CONDITIONS OF USE AGREEMENT (hereafter “Terms”) governs your use of our Website www.liquorworld.com.np (hereafter “Website”). It is vitally important that you read the Terms carefully, as your use of the Website will automatically constitute your agreement to be legally bound by the terms and conditions set out herein. These Terms also govern your use or purchase of the products/services provided through or in connection with the Website (hereafter “services”).
Each time you use our services, you acknowledge that you have read these Terms and agree to be legally bound by them. If you do not agree to be bound by these Terms, you may not use the Website(s) or the services provided by Company through its Website(s).
This website is owned by Liquor World Pvt. Ltd. (hereafter “Company”), a Company registered in Kathmandu, Nepal, whose registered office is at Uttardhoka, Lazimpat, Kathmandu.
The following words used in these terms shall have the following meanings:
ORDERING GOODS FROM US
These terms of sale apply to all goods and services supplied by Liquor World Pvt. Ltd. via www.liquorworld.com.np. The website is governed by the following terms and conditions; they do not affect your statutory rights.
You must be 18 years or over to make a purchase from Liquor World Pvt. Ltd.
You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and to confirm you are of legal age if purchasing alcohol. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. We will not sell to anyone who is not 18 years of age or over, as the law requires.
Description and price of goods
We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur. We provide you with product information on www.liquorworld.com.np. If there is anything which you do not understand, or if you wish to obtain further information, please contact our customer services team.
Product images are for illustrative purposes only. Although we have made every effort to display colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the products. Your products may vary slightly from those images.
Pricing/Payment
Price displayed in www.liquorworld.com.np are in Nepali currency. We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). We reserve the right to alter all products pricing without notice.
Payment online:
Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorized 3rd Party to intercept the data. To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process.
Cancellation
The contract is subject to your right of cancellation. www.liquorworld.com.np reserves rights to cancel any order.
Any order placed by you for goods advertised on our website is an offer to purchase the goods selected in your order. No contract exists between you and us for the sale of any goods until we have received your order and accepted it (which we may do at our discretion). Our acceptance of an order takes place when we dispatch the order or send you confirmation by email.
We may refuse at our discretion to accept an order:
However, this cancellation right does not apply in the case of goods being opened or tampered with, incase if you have received it.
DELIVERY
At Liquor World Pvt. Ltd., delivery service is provided by its delivery team.
At this point in time we deliver within the Kathmandu, Lalitpur and Bhaktapur districts and do not currently offer outside these three districts.
If the person receiving the order is unable to produce appropriate ID to confirm themselves to be 18 years of age or older, then unfortunately, our delivery person will be unable to leave the products. Costs to redeliver the order and consequences thereof shall be of the person making the order.
The risk of loss from any casualty to the goods, regardless of the cause, will be the responsibility of the buyer once the goods have been shipped and handed down to the buyer. Buyer will have the right to inspect the goods upon receipt. Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse to sign the receipt. Additionally, once the receipt is signed, it shall be considered deemed acceptance that the product is in its most appropriate condition and there are no defects whatsoever. Failure to do so may affect any claims that you make thereafter.
Buyer must give notice to the seller of any claim for damages on account of condition, quality or grade of the goods, delivery of incorrect quantity, and the buyer must specify the basis of the claim in detail at our contact email address info@liquorworld.com.np within 48 hours of delivery. Failure of buyer to comply with these conditions will constitute irrevocable acceptance of the goods by the buyer.
We endeavor to deliver or arrange delivery of the goods in the quantities ordered to the address requested when specified.
If our Delivery person attempts delivery at the delivery address as specified in the order, but is unable to deliver the item to the specified address, the delivery person will retain the item/s and will leave a calling card with a customer service staff in order for you to call to arrange re-delivery with some re-delivery charges.
LINKS TO AND FROM OTHER WEBSITES
Links to 3rd Party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these 3rd Party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the 3rd Party websites linked to this website, you do so entirely at your own risk.
ADVERTISEMENTS
On occasion, a product or service offered by advertisers on Company’s Website may not be available at the time or at the price listed. In such event, or in the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, technology related error, error in the date or length of availability, or error in pricing or product or service information received from our advertisers or other Users, User agrees that Company is not responsible for such errors or discrepancies and that User’s only course of action is to contact the appropriate advertiser or other User.
LICENCE AND COPYRIGHT
The Company Website contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound and the entire content of the Website is copyrighted collectively. The Company owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or these terms, no copying, redistribution, retransmission, publication or commercial or non-commercial exploitation of downloaded material will be permitted without the express written permission of Company and the copyright owner. Elements of the Website are protected by trademark, unfair competition and other laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors.
You are permitted to print and download extracts from this website for your own private use on the following basis:
OBLIGATIONS OF USER
Use of this website www.liquorworld.com.np, as described below, is prohibited. These descriptions are guidelines and are not intended to be exhaustive or all-inclusive.
Illegal/Criminal Activity: The Company Website may not be used in connection with criminal or civil violations of state, or international laws, regulations, or other government rules or requirements. Such violations include theft or infringement of copyrights, trademarks, trade secrets, or other types of intellectual property, fraud, forgery, theft or misappropriation of funds, credit cards, or personal information; and threats of physical harm or harassment.
Security Violations: The Company Website may not be used in connection with attempts, whether successful or not, to violate the security of a network, service, or other system. Examples of prohibited activities include hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software.
Offensive Materials: The Company Website may not be used for the distribution of offensive materials, including obscene, pornographic, indecent, and hateful materials.
Further, Users agree to adhere and comply with all laws, ordinances, statutes and applicable legislation and to respect all 3rd Party rights. In particular, User shall not:
You may not provide, post or otherwise distribute User content that:
WARNING: ANY VIOLATION OF THESE POSTING RULES THAT INVOLVES CRIMINAL CONDUCT OF ANY KIND WILL BE REFERRED TO LAW ENFORCEMENT AUTHORITIES UPON NOTICE RECEIVED BY COMPANY.
It is your responsibility to determine that your input into our site, including use of any chat room areas of our site, including your choice of your User name, conforms to the above conditions. If you notice any content which breaches these conditions, please notify us by email to info@liquorworld.com.np.
User is further prohibited from the following activities:
Violations of these terms may result in immediate suspension or termination of your account and our services to you, immediate temporary or permanent filtering, blocked access or other action appropriate to the violation, as determined by Company, in its sole discretion.
USES AND OTHER POLICIES
USER FORUMS, CONTENT, AND PARTICIPATION
Data Protection
Liquor World Pvt. Ltd. recognizes that any data provided by User to us is extremely important and we shall, therefore, be particularly sensitive in handling such data. Users are advised that there are inherent security risks in transmitting data, such as emails, credit card or personal information, via the Internet, because it is impossible to safeguard completely against unauthorized access by 3rd parties. Nevertheless, Company shall do what is reasonable to safeguard your data, subject to this cautionary limitation.
PLEASE SEE OUR PRIVACY POLICY, STATED SEPARATELY, ON THE COMPANY WEBSITE.
Rights to Content Use
Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
When User posts content or contributions to the Company Website, User grants Company a limited, revocable, non-exclusive and non-assignable right of use for the respective content or contribution that Company is entitled to utilize for any purpose allowed by these Terms. In particular, Company is entitled to use said content or contribution posted by User for marketing or in any other way. Company may use User content or contributions in any form, format, or medium of any kind now known or later developed.
User may terminate the license at any time by following the steps described below:
Unsolicited Idea Submission Policy
Company and its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans or new product names. Please do not send us any original creative artwork, samples, demos or other works. The sole purpose of this policy is to avoid potential misunderstanding or disputes when Company’s products or marketing strategies might seem similar to ideas submitted to us by others. We ask that you do not send your unsolicited ideas to Company or any individual at Company. If, despite our request that you not send us your ideas and materials, you still send them, please understand that Company makes no assurances that your ideas and materials will be treated as confidential or proprietary.
REGISTRATION
To register with www.liquorworld.com.np you must be at least 18 years of age. Each registration is for a single User only, whether or not acting on behalf of a Company or other organization. We do not permit you to share your username and password with any other person nor with multiple Users on a network. User must complete the registration process by providing Company with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and a username. Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
User is entirely responsible for maintaining the confidentiality of any password and account information. Furthermore, User is entirely responsible for any and all activities that occur under its account. User agrees to notify Company immediately of any unauthorized use of their account or any other breach of security. Company will not be liable for any loss that may incur as a result of someone else using User’s password or account, either with or without their knowledge. However, User could be held liable for losses incurred by Company or another party due to someone else using their account or password
Disputes (Resolutions) Policy
Overview
Generally, transactions are conducted smoothly on Liquor World Pvt. Ltd.; however, there may be some cases where both the Buyers and Liquor World Pvt. Ltd. may face issues. At Liquor World Pvt. Ltd., we have a Dispute Resolution process in order to resolve disputes between Buyers and Liquor World Pvt. Ltd.
What is a ‘dispute’?
A ‘Dispute’ can be defined as a disagreement between a Buyer and Liquor World Pvt. Ltd., with respect to a transaction on the Website.
How does a ‘dispute’ occur in the Marketplace?
Disputes are filed as a result of a disagreement between the Buyer and Liquor World Pvt. Ltd. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.
It is important that before a Buyer/ Liquor World Pvt. Ltd. raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer raises a dispute, Liquor World Pvt. Ltd.’s payment for that order is put on hold immediately until the issue is resolved.
How is a ‘dispute’ created?
Whenever there is a disagreement, the Buyer can write to info@liquorworld.com.np in order to raise a dispute. Disputes can be raised at a particular transaction level.
What are the various types of ‘disputes’?
In case the Liquor World Pvt. Ltd. rejects the return request of the Buyer, and Buyer raises a dispute, then Liquor World Pvt. Ltd. will try to mediate and resolve the dispute between both the parties. If the dispute is resolved in favor of the Buyer, a refund is provided once the product is returned to the Liquor World Pvt. Ltd. If the dispute is settled in favor of the Liquor World Pvt. Ltd., Buyer is not entitled to any refund.
Buyer Protection Program
In case of a dispute where the Liquor World Pvt. Ltd. is unable to provide a refund or a replacement, Liquor World Pvt. Ltd. will actively work towards reaching a resolution.
The Buyer Protection Program covers Buyers who are unable to successfully resolve their dispute with the Liquor World Pvt. Ltd. or are not satisfied the resolution provided by the Liquor World Pvt. Ltd.
The Buyer can write to info@liquorworld.com.np if the issue with the Liquor World Pvt. Ltd. is not resolved. Liquor World Pvt. Ltd. Customer Support team will look into the case to check for possible fraud, if the Buyer has been blacklisted/blocked from making purchases on the Website. Only after verifying these facts, a dispute can be registered.
In due course of resolution, Liquor World Pvt. Ltd. Customer Support Team will facilitate a conference call including the Liquor World Pvt. Ltd. and the Buyer.
When a dispute has been raised, Liquor World Pvt. Ltd. may provide both the parties access to each other’s display names, contact details including email addresses and other details pertaining to the dispute.
Buyer Eligibility and Restrictions
DISCLAIMER
While the Company uses reasonable efforts to include accurate and up-to-date information, the Company specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in any and all Company Websites, either now operating or created in the future. The Company disclaims any responsibility or liability for the deletion, failure to store, mis-delivery, or untimely delivery of any information or material. The Company disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the Internet through the Company Website.
The Company does not make any warranties or representations regarding any data, service and/or information provided or made available by any User on any of the Company Websites or on any external Websites linked to them. In particular, the Company does not warrant or represent that said data, service and/or information is true or accurate, or that it fulfils or serves any particular purpose.
Without limiting the foregoing, under no circumstances shall the Company be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of 3rd parties, or loss of or fluctuations in heat, light, or air conditioning.
COMPANY WEBSITES AND ALL MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN THE COMPANY WEBSITES, ARE PROVIDED “AS IS,” WITH NO WARRANTIES EXPRESSED OR IMPLIED.THE USER UNDERSTANDS AND AGREES THAT THEY DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE COMPANY WEBSITES AT THEIR OWN DISCRETION AND RISK AND THAT THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THEIR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
THE COMPANY AND ITS WEBSITES ARE NOT RESPONSIBLE OR LIABLE FOR CONTENT POSTED BY USERS, 3RD PARTIES, ACTIONS OF ANY 3RD PARTY OR FOR ANY DAMAGE TO, OR VIRUS THAT MAY INFECT, A USER’S COMPUTER EQUIPMENT OR OTHER PROPERTY.
LIABILITY
The Company may modify, suspend, discontinue or restrict the use of any portion of the Company Website, including the availability of any portion of the content at any time, without notice or liability.
User acknowledge and agree that it is virtually impossible to achieve continuous, uninterrupted availability of the Company or any other Website. While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
INDEMNITY
You agree to indemnify, defend and hold harmless the Company, its Website(s) and each of its respective advertisers, partners, suppliers, licensors, officers, directors, shareholders, employees, representatives, contractors, agents and sub-licensees, from any and all claims (including but not limited to claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages (including attorneys’ fees and court costs) arising from or relating to any allegation regarding:
GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with the Contract Act 2056. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Nepali courts where the claim is brought by you. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country. We do not warrant that materials, services or information for sale on the website are appropriate or available for use outside Nepal. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside Nepal, you do so at your own risk and you are responsible for compliance with local laws.
Complaints Procedure: We are very proud of our high standards of customer service; however, in the event that we fail in meeting these standards; please do not hesitate to contact us at info@liquorworld.com.np.
These Terms represent the entire understanding between the User and the Company and supersede any prior statements or representations. THE USER AGREES TO THE TERMS OF THIS ONLINE AGREEMENT, by using the Website, its services, sign up, posting, downloading and uploading content, and understands that it is entering into a binding and legal agreement with Company.
I have read and agree to the website terms and conditions *
Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Subtotal: ₨ 8,180
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